1. Information We Collect
We collect information necessary to provide and enhance our investment services, verify your identity, and ensure platform security.
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Registration Data: Full name, username, email address, password (stored securely as a hash), and optionally, geographic information (address, city, country, zip).
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Financial Data: Your cryptocurrency wallet addresses and payment system account numbers required for deposits and withdrawals. We do not store full credit card details.
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Operational Data: Transaction history, investment records, withdrawal requests, and referral activity.
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Technical and Log Data: Internet Protocol (IP) addresses, browser type, operating system, timestamp of access, pages visited, and geographical location derived from your IP address. This data is used for security and operational analysis.
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Security Data: Two-Factor Authentication (2FA) setup data and transaction codes (if enabled).
2. How We Use Your Information
Your data is utilized strictly for the following operational and security purposes:
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Account Management: To create, maintain, and service your personal investment account.
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Transaction Processing: To execute and track your deposits, profit accruals, and withdrawal requests accurately.
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Security and Fraud Prevention: To monitor for fraudulent activity, unauthorized access attempts, and to enforce our policy against multi-accounting. We use IP and device data to enhance account security.
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Communication: To send you necessary updates regarding your account, transactions, service changes, and marketing communications (where consent is given).
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Legal Compliance: To comply with any applicable laws, regulations, or legal processes.
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Platform Improvement: To analyze user trends and usage patterns to optimize the performance and user experience of CryptoFlex.
3. Data Disclosure and Third Parties
CryptoFlex adheres to a strict policy of non-disclosure. We will not sell, trade, or rent your personally identifiable information to third parties, except in the following limited circumstances:
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With Your Consent: We may share data when we have received your explicit permission to do so.
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Legal Requirement: If required by law, subpoena, or legal process to protect our rights, your safety, or the safety of others.
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Affiliate / Partner Disclosure (Limited): We may share non-financial information with trusted partners who assist us in operating our website or servicing you, provided those parties agree to keep this information confidential and secure.
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Security Enforcement: To enforce our site policies and protect the rights, property, or safety of CryptoFlex, our users, or others.
4. Data Security Measures
We implement a variety of high-level security measures to maintain the safety of your personal information:
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Encryption: All sensitive and financial information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.
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Access Control: Access to user data is strictly limited to authorized personnel who require the information to perform their specific job functions (e.g., support, technical maintenance).
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Password Hashing: User passwords are not stored in plain text; they are stored using strong cryptographic hashing algorithms.
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Two-Factor Authentication: We encourage the use of 2FA for an added layer of account security, placing the control of access firmly with the user.
5. Use of Cookies
CryptoFlex uses cookies to distinguish you from other users, provide necessary functionality, and understand how you navigate our platform. These small files are stored on your device and help us remember your preferences, maintain your logged-in session, and track referrals accurately. You may choose to disable cookies through your browser settings, but please note that some features of our service may not function properly as a result.
6. Third-Party Links
Occasionally, at our discretion, we may include or offer links to third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. We strongly encourage users to review the privacy policies of any external site they visit.
7. Changes to this Policy
CryptoFlex reserves the right to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the bottom of this page. We encourage users to frequently check this page for any changes. Your continued use of the site following the posting of changes constitutes acceptance of those changes.
Last Updated: December 15, 2025